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Frequently Asked Questions (FAQ)

1. What is Growlina?

Growlina is a pet-focused brand dedicated to creating high-quality, safe, and effective products that support your pet’s health, happiness, and everyday wellbeing. We believe pets are family—and we design everything with that love in mind.

2. What kind of products does Growlina offer?

Growlina offers carefully selected pet care products, including grooming essentials, wellness items, accessories, and lifestyle products designed especially for dogs and other companion pets.

3. Are Growlina products safe for pets?

Yes. Pet safety is our top priority. All Growlina products are made with pet-friendly materials and ingredients, and we avoid anything harsh or harmful. We always recommend following the usage instructions provided with each product.

4. Are your products suitable for all dog breeds?

Most Growlina products are suitable for all breeds and sizes. However, some items may be designed specifically for small, medium, or large dogs. Please check the product description before purchasing.

5. Where do you ship?

We ship to multiple locations. Shipping availability, delivery time, and costs are shown at checkout based on your location.

6. How long does delivery take?

Delivery times typically range between 5–10 business days, depending on your location and local courier services. You’ll receive tracking information once your order is shipped.

7. Can I track my order?

Yes! Once your order is dispatched, you’ll receive a tracking number via email so you can follow your pet’s goodies every step of the way 🐶📦

8. What is your return policy?

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We’ll be happy to assist with a replacement or refund based on the situation.

9. How do I contact Growlina customer support?

You can reach us anytime through our Contact Us page or by email. Our support team usually responds within 24–48 hours.

10. Do you offer discounts or promotions?

Yes! We regularly run promotions, seasonal sales, and special offers. Follow us on social media or subscribe to our newsletter to stay updated.

11. How can I be sure a product is right for my pet?

Each product page includes detailed descriptions and usage guidelines. If you’re unsure, feel free to reach out—we’re always happy to help you choose what’s best for your furry friend.

12. Why choose Growlina?

Because Growlina is built on love, trust, and quality. We’re not just selling products—we’re helping pet parents give their pets the care they truly deserve ❤️🐾